MARKETING BLOG POST # 20,000

Don’t be surprised if the lion’s share of blog posts and other venues devoted to offering tips on building and sustaining your ecommerce biz are directly related to marketing. It’s clear by now that the virtual world of shopping has expanded consumer options exponentially, which comes with its own Catch-22: yes, you have a built-in audience you’d never have as a simple physical store; no, you are not the only game in town. Crafting a smart, savvy marketing strategy is the only way to become a viable presence with a statistically significant customer base.

Thankfully there are innumerable useful hints on how to market an ecommerce business, and they range from commonsense to proven to edgy, new approaches developed after the phenomenon of online buying reached its multi-decade stage.

Following are strategies known to generate business and, more importantly, to keep it.


  • REWARDING REPEAT CUSTOMERS

    Once you hook a buyer and deliver both excellent products and superior service, consider offering them a loyalty bonus in the form of a discount, exclusive sales info, or anything you create as an appropriate and do-able campaign.

  • TAP INTO THE UNKNOWN

    People seem to crave a quasi-gamble, as evidenced by the volume of lottery tickets sold every week. Carry that over to your ecommerce store by converting lookers into buyers, enticing them with a “mystery discount” they will only uncover after spending time on your site. It’s a tactic that’s irresistible to some, and unoffensive to those who aren’t terribly interested.

  • PERSONALIZATION PLUS

    Online shopping is as personal, if not more personal, than in-store buying. Consumers tend to execute targeted searches in their spare time. Consider developing segregated sub-stores within your main store, setting up “lifestyle segment promotions” aimed at luring buyers in search of something special.

  • ‘TIS THE SEASON

    Holiday or seasonal promotions are as old as time in the commerce sector, and in ecommerce, they reflect a superb sales strategy. Take great care in presenting a campaign that is aesthetically pleasing, well planned, and reflective of an offer that is unique – not just an extension of a current sales promotion.

  • FLASH-BANG FOR EFFECT

    Repurpose the tried-and-true “flash sale” invented by predecessors in commerce. Whether you’re offering a clearance price on older inventory or a temporary price reduction on current fare, these tend to be effective for capturing the attention of shoppers. Even better, design a secret flash sale that teases with a graphic offering a percentage-off deal by “unlocking” through a website click.

  • NO DOWN TIME

    Our final tip is to be on-brand, on-time, and on-target every day. Accomplish this by ensuring every visitor to your store’s site experiences the full potential of engagement and interest. Promotions should target existing customers, but also be incentivizing new buyers who want to be part of the club. In short, make every contact count.

 
For a bevy of fabulous tips, facts, strategies, and overall info on the evolving ecommerce world, check out ecommerce specialist Namogoo. They are awesome.

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Part 1: Abandoned Carts

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Act Fast for Success: Using Rapid Customer Research for Ecommerce